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Welcome to the Polo Club Help Centre

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Shipping
Shipping method and cost

Shipping options may vary depending on the shipping address.

At the time of processing your purchase, we’ll show you the shipping methods available and the cost.

Delivery time in Peninsular Spain and Portugal is 24/48 working hours. However, delivery time may be longer for certain items, which is duly indicated on the product sheet.

During Sales, special discount campaigns and promotion periods, delivery time could be delayed to 5-7 working days.

For other countries, you can check this link.

Please note that delivery time will depend on the transport company.
You can always contact them to arrange delivery.

Status

You'll receive an email with the tracking number when the order is sent.

We try to reach all corners. If your delivery address has any shipping restrictions, the delivery date may change.

Frequently asked questions

A. Shipping method and cost


1. How long does it take for my order to arrive?


Estimated delivery time is 24/48 working hours. However, delivery SHIPPING may be longer for certain items, which is duly indicated on the product sheet.
Please check this link for delivery time to other countries.



2. Do you ship to the Canary Islands, Ceuta and Melilla?


We're sorry, but, so far, we're not shipping to the Canary Islands, Ceuta or Melilla. We're working to provide you with this service.



3. Can I buy online from anywhere in the world?


Check this link for the locations to which we ship.


B. Order status


1. How can I track my order?


We'll send you an email confirming the shipment along with the tracking details. You can track your order using the link provided in the email. In addition, if you have an account with us, you can log in and track your order.

Details

Description

Select your size

Size guide

Size Guide

* The measurements of the size guide are based on measurements taken directly on the garment. Measures expressed in centimeters.

* If you have a measurement between two sizes, it is preferable that you select the larger size.

* For any questions you can contact us at contact@poloclub.com