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Welcome to the Polo Club Help Centre

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Product and availability
Product

At poloclub.com you can find new arrivals every week. We have collections for men, women and children, as well as our unisex line. Besides, we offer our organic clothes, carefully made from organic cotton, comfortable and soft to the touch, and polyester from recycled plastic.

We also offer you the possibility to create your pack, so you can combine different sweatshirts, shirts and polos and choose different colours.

Each item has its own product sheet, where you can check the characteristics of the garment, the sizes available and its composition. You'll also have a unique tool that tells you what size to take based on the details you’ve entered.

Availability

If the item you’re interested in is out of stock, but it has the option "Notify me when sizes are available", you can enter your email and we'll notify you when it becomes available again. This is not a booking process.

In case of unavailability of products, Polo Club undertakes to notify its customers as soon as possible, cancelling the shipment and refunding the amount of the order.

Sizes

To guide you in the choice of your size, we offer the option "What's my size?", a recommendation tool that will suggest the most appropriate size based on the information you give us. If you need to know the exact dimensions of the garment, you can contact our Customer Service.

Materials and care

At Polo Club you can find a wide range of natural, artificial and synthetic materials. Detailed information on the composition of each item is available on the product sheet.

On our website, in the Materials and Care section of each item, as well as on the labels of our garments, you can find information for optimal care of your clothes.

Frequently asked questions

1. The product I like is no longer available, will it be available again?
The "Notify me when sizes are available" option on the site allows you to choose the size you want and enter your email, so that we can notify you by email when the item becomes available again. However, if this option is not enabled, the product will no longer be available. We recommend that you visit our website in the following days, as we are constantly replenishing stock.

2. What size should I take?
You can enter your details and our size recommendation tool will tell you which size to choose.

3. How can I know the composition of a garment?
Detailed information on the composition of each item is available on the product sheet.

Details

Description

Select your size

Size guide

Size Guide

* The measurements of the size guide are based on measurements taken directly on the garment. Measures expressed in centimeters.

* If you have a measurement between two sizes, it is preferable that you select the larger size.

* For any questions you can contact us at contact@poloclub.com